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Information & Policies

 
Terms & Conditions
 

10% Discount Secure Online Ordering
Please read our company policy below then click on the I Accept button to go to our secure online order form.

New and rebuilt parts are warranted against defect for ONE YEAR from date of sale on an exchange basis only. Used parts are warranted against defect for 60 DAYS on an exchange basis only. Any parts which are incorrect, damaged, defective or lost in shipping will be exchanged only. Warranty exchanges must a have return authorization number, copy of invoice, and be returned within the warranty period. All items returned for warranty exchange are subject to inspection upon receipt. Adsit Company shall not be responsible for any damage or loss caused by delays, failures or other consequential damage, nor for labor, transportation or any other charges incurred in the replacement or repair of a defective item.

RETURNS:
Parts returned for refund must be returned with 30 days of receipt, with a return authorization number, in original packaging, in original condition, uninstalled or unmounted. All returns for refund will be charged a 25% restocking fee. No returns for refunds on engines, transmissions, electrical, used, interior, literature or special ordered items All items returned for refund are subject to inspection upon receipt.

RETURN AUTHORIZATION NUMBERS:
All parts returned for warranty exchange or refund must have a return authorization number. Please call 1-800-521-7656 or e-mail us at info@ adsitco.com to receive a return authorization number prior to returning any items.

DAMAGED PARTS:
All parts leave our warehouse in good condition. If a part is damaged when received, call or e-mail Adsit Company immediately so we can contact the shipping company immediately. Please note damage on delivery receipt on truck freight shipments. Damaged parts are warranted on an exchange basis only, no refunds.

CORE RETURNS:
Cores must be returned in the original manufactures box within 90 days of the original invoice date. This excludes engine and transmission cores. Core deposit returned after 90 days will be subject to a 25% deduction unless prior arrangements have been made. Core returns must be marked CORE on the outside of the package with a copy of the invoice inside the package. Core return shipping must be prepaid. No COD's on core returns will be accepted. Core deposit refunds will be issued pending core inspection upon return. Non-rebuildable cores will not receive full core refund.

SHIPPING CHARGES:
Most items ship ground shipping. Normal shipping fees apply. Oversize and heavy shipments will be shipped freight and are subject to additional charges. Return packages must be sent shipping charges prepaid. COD packages will not be accepted. Insuring your return shipment is recommended. Adsit Company will not be responsible for any lost or damaged returns. For a shipping quote on your order please call 1-800-521-7656 or e-mail us at info@adsitco.com.

DELIVERY TIME:
Most items in stock will be delivered within three to five business days. Truck freight and special orders will take longer. Ask your sales representative to estimate time of delivery.

CATALOG AND WEBSITE INFORMATION AND PRICING:
While we make every effort to avoid errors in descriptions, part images and pric-ing, errors are possible. Manufacturer part supersessions, updates and style changes are possible. Prices are subject to change without notice.

SALES TAX:
Sales tax is charged to customers located in Indiana and Florida. Tax is applied only to the items purchased and not to the shipping price.

AGREEMENT ON JURISDICTION TO DAMAGES:
Adsit Company Inc. and Customers agree that any suit, claim or legal proceedings of any nature between the parties must be filed and prosecuted in Delaware County Indiana and shall be controlled by the laws of the State of Indiana then in effect. Adsit Company Inc. warrants that all parts are in good condition and working order. Any parts that are defective will be replaced. That Adsit Company Inc. liability shall be limited to the original price of the goods and that Adsit Company shall not be responsible for exemplarily, punitive or consequential damages or labor charges. In the event that the buyer fails to pay as agreed, the buyer agrees to pay all attorney fees, court cost, expenses and interest incurred by Adsit Company in the collection of all sums.