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Frequently Asked Questions

General Questions

What do I do if I can't find my model Mercedes?


We have most USA spec. Mercedes models listed on our website. However, if you have a European spec. (Grey market) or any other model that you can't find, click here or call us at 800-521-7656. We can help you with most parts for European and other models not listed.

What do I do if I can't find my part?


Between our vast inventory and the ability to special order parts, not everything is on our website, yet. If you can't find your part for any reason click here or call us at 800-521-7656.

How do I calculate shipping?


We do not currently have a shipping calculator on our website. Fedex ground (on most items) will be charged in addition to your parts total. Please email or call 800-521-7656 for a shipping quote.

What is a core charge?


All rebuilt and some new and used parts are sold on an exchange basis. That means we need your old part back. We will charge the core charge in addition to the price of the part and then refund the core charge when we receive your old part back.

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1 Year Warranty on all new & rebuilt parts 60 Day Warranty on all used parts

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