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Policies & Information

Warranty

New and rebuilt parts are warranted against defect for ONE YEAR from date of sale on an exchange basis only. Used parts are warranted against defect for 60 DAYS on an exchange basis only. Any parts which are incorrect, damaged, defective or lost in shipping will be exchanged only. Warranty exchanges must a have return authorization number, copy of invoice, and be returned within the warranty period. All items returned for warranty exchange are subject to inspection upon receipt. Adsit Company shall not be responsible for any damage or loss caused by delays, failures or other consequential damage, nor for labor, transportation or any other charges incurred in the replacement or repair of a defective item.

Returns

Parts returned for refund must be returned with 30 days of receipt, with a return authorization number, in original packaging, in original condition, uninstalled or unmounted. All returns for refund will be charged a 25% restocking fee. No returns for refunds on engines, transmissions, electrical, used, interior, literature or special ordered items All items returned for refund are subject to inspection upon receipt.

Return Authorization Numbers

All parts returned for warranty exchange or refund must have a return authorization number. Please call 1-800-521-7656 or e-mail us at info@ adsitco.com to receive a return authorization number prior to returning any items.

Damaged Parts

All parts leave our warehouse in good condition. If a part is damaged when received, call or e-mail Adsit Company immediately so we can contact the shipping company immediately. Please note damage on delivery receipt on truck freight shipments. Damaged parts are warranted on an exchange basis only, no refunds.

Core Returns

Cores must be returned in the original manufactures box within 90 days of the original invoice date. This excludes engine and transmission cores. Core deposit returned after 90 days will be subject to a 25% deduction unless prior arrangements have been made. Core returns must be marked CORE on the outside of the package with a copy of the invoice inside the package. Core return shipping must be prepaid. No COD’s on core returns will be accepted. Core deposit refunds will be issued pending core inspection upon return. Non-rebuildable cores will not receive full core refund.

Shipping Charges

Most items ship ground shipping. Normal shipping fees apply. Oversize and heavy shipments will be shipped freight and are subject to additional charges. Return packages must be sent shipping charges prepaid. COD packages will not be accepted. Insuring your return shipment is recommended. Adsit Company will not be responsible for any lost or damaged returns. For a shipping quote on your order please call 1-800-521-7656 or e-mail us at info@adsitco.com.

Delivery Time

Most items in stock will be delivered within three to five business days. Truck freight and special orders will take longer. Ask your sales representative to estimate time of delivery.

Catalog & Website Information & Pricing

While we make every effort to avoid errors in descriptions, part images and pricing, errors are possible. Manufacturer part supersessions, updates and style changes are possible. Prices are subject to change without notice.

Sales Tax

Sales tax is charged to customers located in Indiana. Tax is applied only to the items purchased and not to the shipping price.

Agreement on Jurisdiction to Damages

Adsit Company Inc. and Customers agree that any suit, claim or legal proceedings of any nature between the parties must be filed and prosecuted in Delaware County Indiana and shall be controlled by the laws of the State of Indiana then in effect. Adsit Company Inc. warrants that all parts are in good condition and working order. Any parts that are defective will be replaced. That Adsit Company Inc. liability shall be limited to the original price of the goods and that Adsit Company shall not be responsible for exemplarily, punitive or consequential damages or labor charges. In the event that the buyer fails to pay as agreed, the buyer agrees to pay all attorney fees, court cost, expenses and interest incurred by Adsit Company in the collection of all sums.

Privacy Statement

Any personal information you provide to us on our website when you purchase our products, (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. Your personal information will not be shared with anyone. We will not sell, rent or share your e-mail address.

Security Statement

Adsitco.com uses Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity- all to ensure secure transactions for our customers. SSL is the industry standard security protocol to encode sensitive information, such as credit card numbers. SSL creates a shared digital key which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, even the servers relaying the message, the SSL transmission is indecipherable. SSL encryption can only be broken by intercepting the encrypted message, recording it, and using a computer to try every possible combination until the key is cracked. Most keys range from 40 to 1,024 digits long of which the number of possible combinations can be into the billions and beyond.

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1 Year Warranty on all new & rebuilt parts 60 Day Warranty on all used parts

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